Q: How do I receive the payout of my ticket sales through the Fringe site?
A: Once the festival closes, the primary contact of your project will be sent an online questionnaire requesting totals for walkup sales and verifying the mailing address to use for the check. Once this has been completed, you will be mailed a check within two weeks.
Q: When will I receive my settlement of ticket sales collected by Fringe?
A: We settle your ticket sales within two weeks of the close of the festival. We direct you to a brief web survey, where you report your walkup sales to us and verify your mailing address. We then send a check within two weeks of hearing from you. Please keep an eye on your email toward the end of the festival; we'll be sending instructions and a link to do your reporting to the primary contact of your production.
Q: How do I change my ticket prices?
A: To adjust your ticket prices:
- Login to your account
- Visit Your project page
- click on the admin tab
- select one of the performances and click "edit performance"
- update the info for that performance and hit save
- repeat for each performance you would like to adjust
Q: How can I hold tickets for sale through other outlets?
A: In order to set aside tickets for sale through other systems, or to have extra tickets on hand for a different reason, use the holds feature:
-login to the site (as a project admin)
-visit your project page
-click on the "Admin" tab
-select the performance you want to hold seats for
-click "Edit Performance" on the right-hand side for that show
-edit the "# of seats on sale" field to reflect the number of tickets you do not want sold through the site
-click the "update performance" button
Note: You will need to do this for each performance for which you wish to hold tickets; the site will only let you hold up to 50% of the available tickets.
Producing at Fringe
Q: How do I apply for my show to be part of Fringe?
A: We recommend checking out the learn portion of our site, particularly this article, which describes the registration process: http://www.hollywoodfringe.org/learn/index/127
Basically, there's no "application" process; anyone who can find a venue, within our geography, to stage their work during the dates of the festival can register and be part of the festival. Our website acts as a conduit for producers to connect and make deals with participating venues.
This is our current Participant Packet: http://www.hollywoodfringe.org/participants
It's full of helpful info about producing at the Fringe.
I'd strongly recommend this playlist of Town Halls & Workshops from last season; they're a great step-by-step on producing at Fringe:
AND, be sure to attend this year's Town Hall and Workshop series (we always post video to the Youtube channel linked above a day or two after each event for out-of-town folks):
If you have questions, you can always reach us at firstname.lastname@example.org.
Q: How do I edit my project's details?
A: You can edit all the basic project details by logging into the site, going to your project's page and then clicking the "Admin" tab. Once you are there, there is a second menu below the main tabs (which include the "Admin" tab you just clicked), which includes an "Edit Project" link. You are able to edit all the details there.
Q: How do I add members to my project's team?
A: In order to add members to the project team, an admin for the project needs to login to the site, visit the project page, and click the "edit" button next to where is says "Production Team". On that page they can add team member information and click "Invite" to add people to the project team. Please be sure to use the email address that has already been used, if the new team member has an existing account on the Fringe site. If an account exists, it will be automatically detected by the system, provided you use the same email. Once added, a team member can be given admin privileges by clicking edit next to their name, checking the project admin checkbox and hitting "Update Member" to save the change.
Q: How do I make a Project team member an "admin"?
A: Once added, a team member can be given admin privileges by a current admin clicking the "edit" button next to where is says "Production Team" on the project page. Click edit next to the name you want to be an admin, check the "project admin" checkbox and hit "Update Member" to save the change.
Q: How do I add a picture for someone on my project team?
A: To replace the default "Blue Freak" image for a new team member:
- Login to your account
- Visit Your project page
- click "update image" below their default image
- click "choose file" ahd select a .jpg .gif or .png from your device
- click "Upload"
Q: How can my project be considered for Fringe Awards?
A: The Fringe "Freak" awards are decided via ballots distributed to people who participate in the festival. Ballot eligibility can be gained by:
-Seeing multiple shows
-Writing reviews on the Fringe site
-Being the "owner" of a registered Fringe project
-Running a Fringe venue
Every project is eligible for these community-juried awards, just by being registered.
There's also a whole slate of awards sponsored by other organizations here:
Each sponsored award has its own criteria and adjudication process. Please contact the award sponsors by using the contact links on the above page.
Venues at Fringe
Q: How can I list my venue with the Fringe?
A: The first step is to add your venue to the Fringe site here (note: you'll be asked to create an account on the site, if you haven't already done so):
Once you've completed your profile, let us know and we will review and approve. At that point you'll be live on the site. There's no obligation to book Fringe performers; you are simply agreeing to receive applications. We do require that you carry a $1 million General Liability insurance policy and provide a Certificate of Insurance naming Hatchery Arts dba The Hollywood Fringe Festival as an additional insured.
Here is a link to download our venue resource kit:
In it, there's a packet full of frequently asked info, a few sample emails/contracts you may find useful, and a spreadsheet that you may find helpful in booking for the Fringe. We're happy to answer any questions you may have about the contents of the resource kit.
There's also a ton more information on the learn section of our site:
This should get you started on the road to becoming a Fringe venue. Please review the above materials and don't hesitate to reach out with questions or concerns. Once you've completed your venue profile, let us know at support (mailto:email@example.com) and attach your Cerificate of Insurance and we will review your venue for final approval.
Q: Can I bring my own venue for my Fringe Production?
A: Yes. The venue simply needs to be within our borders (link: http://www.hollywoodfringe.org/pages?id=125). We also require that you carry a $1 million General Liability insurance policy and provide a Certificate of Insurance naming Hatchery Arts dba The Hollywood Fringe Festival as an additional insured.
If the venue you wish to bring to Fringe meets these requirements, The first step is to add your venue to the Fringe site here (note: you'll be asked to create an account on the site, if you haven't already done so):
Once you've completed your venue profile, let us know at support (mailto:firstname.lastname@example.org) and attach your Cerificate of Insurance and we will review your venue for final approval.
Marketing at Fringe
Q: How should I market my show?
A: Be sure to attend this year's Town Hall and Workshop series, announced via newsletter, blog and social media.
If you miss part of the series, we always post video to the Fringe Youtube channel a day or two after each event. Subscribe to our YouTube channel for the video posts of our upcoming town halls and workshops:
We strongly recommend this playlist of Town Halls & Workshops from last season; they're a great step-by-step on producing at Fringe:
I'd also watch carefully for our participant packet which will be launched in the next couple of months. You can take a look at last year's here:
In it, we will detail all of this year's promotional opportunities with our various media partners. I would strongly encourage you to wait for that to come out before booking print ads yourself; we often partner with print media for special ad rates...
All this being said, this is THE one thing to bear in mind, particularly coming in from out of town: There is no substitute for getting involved in the community of the Fringe. Every year, the most successful shows are the ones who are out at Fringe events, hanging at the social hub, meeting people, seeing other people's shows. In short, the BEST marketing opportunity you have by a long way is the Fringe community itself. You have to remember that in a night at Fringe's social space or other events, you can probably meet more potential audience than will even see/read a print ad. Word of mouth is rampant at the Fringe.
Also: book a preview or two, and make sure your house is packed (even if you have to give away some tickets to do this). The LA friends you do have: Get all of them to the preview. The best advertisement you can have is someone who saw your show and thought it was awesome.
Q: How do I update the art for my ad?
A: The procedure for editing your artwork is as follows (NOTE: print ads are too large a file to display on the site, so you need to download your current art to view it):
- Login to the site
- Go to the drop down menu under your profile picture at the top right
- click on "advertisements" in the menu
- click "download" below your print ad to download and review your current art
- click "edit" below your print ad to upload a new version
- click "edit" below an online ad to update it's text/image or turn it on and off
Q: How can I refill my online ad's impressions?
A: The procedure for refilling your ad is as follows:
- Login to the site
- Go to your personal profile page
- click on "advertisements" below your picture
- click the dropdown on the ad which says "refill ad" and select a number of impressions
- this will take you to the checkout screen where you can enter CC info and click "Create Campaign"
Q: How can I post a review my show received in a non-Fringe publication?
A: The only way to have press reviews officially posted on the site is for the reviewer to post them. The site does not allow you to leave reviews for "yourself" and we cannot legally publish the writing of these reviewers without their consent. You are, however, welcome to paste quotes from your reviews into your project description or link to the review from there. We also suggest that you politely request that your reviewers add them to your project.
Q: How can I review my project's Guide Listing?
A: You can view your Guide listing by following these steps:
-login to the site
-go to your project's page
-click on the "Admin" tab
-click on the "Guide Proof" submenu item
-you'll then see exactly how your listing will look in the Guide
There is no art included in your Guide listing. The only way to include imagery in the Guide is to purchase an ad. You can view advertising options here:
Remember, you will only see the participant pricing on ads if you are logged in and you are the "owner" of a registered Fringe production for the current year.
Fringe Audience Members
Q: How can I add a review of a show?
A: In order to add a review for a show:
-Login to the site
-visit the show's page and click the reviews tab
-Click the "Add Your Review" button at the top of the page (below the link for the "Details" tab)
-Complete the form and click "Add Review"